Attendease is now EventUp Planner: Same Amazing Features, New Identity

  • Product News

The events industry has undergone a significant transformation over the past few years, driven by evolving technologies, changing attendee expectations, and the growing complexity of event logistics. For event planners (and anyone in charge of planning events), this means it’s increasingly challenging to manage every detail, from coordinating vendors and budgets to ensuring a seamless experience for attendees. As the industry’s demands continue to rise, it becomes harder to keep everything on track and deliver outstanding events.

At Attendease, it’s always been our goal to provide planners with powerful yet intuitive tools that enable them to plan, manage, and simplify processes every step of the event planning journey. When Attendease was acquired by Tripleseat in 2023, it was a natural fit because of our shared mission to deliver innovative solutions that empower event professionals. As we joined the Tripleseat family of leading event management software, we were introduced to EventUp: the largest online venue directory with more than 17,000 restaurants, hotels, and unique spaces. EventUp streamlines the event planning process by bringing the best venues across the US into one marketplace. Designed with corporate and social event planners in mind, EventUp allows planners to browse and book the perfect venue for their event in only a few clicks. 

With that in mind, we are pleased to announce that Attendease will become EventUp Planner. 

The name change reflects our mission of elevating the event management experience and building a complete ecosystem for planners, from finding a venue to planning and promoting the event. As events grow more complicated and expectations rise, the EventUp ecosystem will ensure that event professionals have an easy solution to streamline the events journey from start to finish. Planners will use the EventUp marketplace to find the perfect venue for their event, and then easily move into EventUp Planner to build their event website, manage registrations, schedule the agenda, promote their event, and track performance.

Yes, we have a new name, but we’re maintaining our mission of empowering planners to create outstanding attendee experiences and drive community engagement. Our award-winning product and 5-star customer service will continue to deliver an exceptional experience to our customers.

As the event industry continues to evolve, we remain dedicated to delivering innovative solutions that empower event professionals with cutting-edge tools to better manage their time and stay ahead of the curve.

Transform Your Events and Increase Revenue Using EventUp Planner

Let’s explore how to streamline your events journey from start to finish. Book a call with our team today to get started.

Attendease Wins Best Attendee Management Tech at #ETL19

  • Event Management News
Attendease Wins Best Attendee Management Tech at #ETL19

We are pleased to announce that Attendease has been nominated for two categories under the Event Tech Awards 2019: Best Event Management Platform, and Best Attendee Management Technology, and we are taking a trophy home!

The awards are now in their seventh year and it’s the most important recognition awards in the event industry.The Event Tech Awards recognizes the achievement of companies delivering outstanding digital and technological solutions to the events industry and it takes place in London, each year. This is not Attendease’s first rodeo tho, in 2016 we won the awards for Best Event Website/ Mobile Site. #GoTeam!

CEO Todd Heintz receiving the Event Tech Awards 2019 for Attendease

Want to learn more about Attendease? Contact our team to book a demo! 

How to Gather and Use Attendee Data

  • Event Management News
How to Gather and Use Attendee Data

Having a deep understanding of your target audience is the first step to achieving your organization’s goals successfully. Whether your event is targeting consumers from a specific demographic or professionals from specific fields, having the right data at your disposal can be crucial to the success of your event. Here are three ways you could use attendee data and how you can gather it.

 

Give prospects a taste of the event

Show prospects what they can expect from the event by showing data from previous ones. That can include demographic information, such as geographic regions attendees are from, age, job titles, industries they work for, and more. You can also share general event stats, such as how many people have attended the event in the past. This will not only give a glimpse of what to expect from the event and who to expect to meet, but it can also create FOMO (fear of missing out), which can be a ticket sale booster for your event. Here is an example of how Pass Summit shares attendee data from previous events on their registration website, and Adobe shares survey data as social proof of attendee satisfaction. You can view other best practices for event websites in this article

PassSummitAttendeeData
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Personalized marketing messages

Once you are able to identify specific groups, you can better target them when promoting your event. Whether you are using remarketing banners or sending email blasts, you will be able to craft personalized messages for each segment you create. Think of the benefits of attending the event based on each segment’s needs to create impactful messages and winning campaigns. When sending emails, remember to follow the privacy policies in place, such as GDPR in Europe and CASL in Canada.

Measure results

We can’t talk about data without talking about analytics and results. Without data, it’s impossible to gauge results properly. If you want to know if you hit your goals, you will need to have specific KPIs to measure. Plan this before the event and check the data after to see how you did. Here are some KPIs you should consider for track for your next event:

  • Total number of attendees
  • Total revenue generated
  • Sponsor dollars
  • Most sought-after sessions

How to collect attendee data

Now you know what to do with the data you collect, but how do you collect it in the first place? Glad you asked! You can collect attendee information from registration and survey forms. Then, all you need is a visualization tool to put all the data into easy-to-read charts so you can better read what the numbers have to tell you. 

We are excited to announce we are expanding the analytics capabilities in the Attendease event management platform so that you can better gauge your event data and make informed decisions. The new Registration Analytics screen includes 5 panels that display:

  1. A summary of key event registration metrics
  2. Registrations over time
  3. Pass distribution
  4. Group distribution
  5. Pass purchases over time
registration analytics dashboard

The Form Answers Analytics screen includes a panel for each field from your event registration form(s) and displays the percentage of registrants who responded with each option.

survey analytics dashboard

The new analytics dashboard is in Beta, and we will continue to add new categories and functionality with future releases as we expand upon this module. Want to see how it works? Get a personalized demo to go over the Attendease platform and see how you can manage your events more efficiently.

New on Attendease: Image Gallery & Carousel Content Blocks

  • Event Management News
New on Attendease: Image Gallery & Carousel Content Blocks

Using compelling images on your event website is a simple, effective way to make a statement. When people consider whether or not to attend an event they are thinking about the experience. What will I learn? Who will I meet? How will I benefit? 

Give your audience a sneak peek at what you have in store—snaps of the venue, pics from last year’s bash, photos of breakouts or workshops, and of course a glimpse of the keynote speakers. The two new blocks we are introducing will give you exactly what you need:

Image Gallery

The image gallery allows you to host a set of images for your audience to browse. There are several layout options available to give you just the look you need. Users can interact with the gallery to browse the selection or you can set the gallery to cycle through automatically. Here are a couple of examples:

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Image Carousel

The Image Carousel content block is the perfect solution if you want to add some motion to your website and present several slides of images and text for your audience to take in. Users can interact with the carousel or you can set it to cycle through automatically. Here are a few examples:

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Visit the Page Editor to add these to your event websites now!Not using Attendease yet? Contact us to find out how you can easily build event websites without an army of designers and web developers!
 

Attendease + Marketo. The new integration is here!

  • Event Management News
Attendease + Marketo. The new integration is here!

You’ve planned great events and you’ve checked off everything on your list. What happens to all your valuable information with all the new faces that attended your events? Attendease has added yet another integration that’s no stranger in your event sales and marketing efforts. Your Attendease information can now easily flow into Marketo programs and leads. 

Set Marketo Automations

Programs created in Marketo can now be linked to Attendease events. Mapping your Attendease global fields to Marketo fields to collect attendee information will make it a snap to harness your leads. Selecting triggers will provide your team with up-to-date information about their leads throughout their event journey from initial registration through to submitting a survey.

Email Templates & Blasts 

Planning on using Marketo’s email and landing page? You can set up assets in your base program and make use of custom tokens created in Attendease to streamline this process. 

marketo-event

In addition, you will be able to import your Marketo recipient list into Attendease, allowing for a quick way to send announcements and other emails to a specific distribution group. 

attendease-marketo-integration

Ready to start using the Attendease X Marketo integration? You can find the step-by-step guide here.

New Features: Attendee Applications

  • Event Management News
Exciting New Features of the Attendease Platform

Attendee Applications

There are certain exclusive events that require attendees to be vetted. Whether these events are internal, invite only, or simply have a limited capacity, there are times when you need an application process. We recently released an attendee application process.

With the new attendee application experience you can build an application form, add it to a page on your event website, and then set default messaging for approvals and rejections (as well as identify who should be notified when new applications are submitted). 

Once you begin receiving applications you’re able to review each of the submissions and approve or reject them. Approved attendees can be sent a private invite or registration code to gain access to registration. Alternately, you can choose to upload and auto register approved applicants.

attendee-application-form

Attendee Matching by Group

You are likely familiar with our Attendee Matching feature which allows you to send email blasts to all registered attendees, to all checked-in attendees, or to a specific group of pass holders. We have just released an enhancement which will allow you to send email blasts to specific pricing groups. 

Announcing Attendease Design Enhancements

  • Event Management News
Announcing Attendease Design Enhancements

Your branding is a powerful statement. Your brand conveys a variety of messages (subtle or not so subtle) about your product or company. Think benefits, values, culture, and personality (to name a few). We want to make it easier for you to stay on brand so we’ve added some design enhancements this week to help you make a statement.

Default Email Template Themes

We offer a number of email templates which allow you to stay on brand while you communicate with your attendees. Configuring those templates, however, can take a bit of time. So when you need a great looking default email template fast, you can now simply choose from a light or dark theme (to contrast with your event logo) and it will look great right “out of the box”. This default template will now apply to all of your outgoing emails that you haven’t chosen an alternate template for.

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Featured Content Block (for Mobile)

The Featured Content Block (the marquee or banner image with text overlay used on most event websites) is often the first thing a user will see when they arrive on your website. We have added two enhancements to make this block adapt better to different screen sizes.

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Add a mobile specific image
Now you can add a separate image that will only be displayed on screen widths associated with mobile devices (phones and most tablets). This gives you greater flexibility by allowing you to select the scale and crop of the mobile-specific image rather than relying on the platform to auto-crop and auto-scale it for you. In other words, if you use this feature the image will typically look better on phones and tablets! 

Auto heading and text sizes on mobile devices
In the past, the heading and text sizes for the overlay were applied consistently to both desktop and mobile versions of the block. Due to the differences in screen size this could result in the heading and text sizes looking too big or too small depending on the device you were viewing them on. We have now implemented a mobile-only set of rules to control the heading and text sizes so these elements look great all the time.

New Accordion Block 

We’ve added a brand new accordion block to the Attendease CMS that can be used on your event website and organization portal pages. This block is very useful when you want to toggle between hiding and showing a large amount of text like on an FAQ page, for instance. 

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New Form Builder Display Options

You now have access to some new options on your forms Display tab to make your Attendease registration forms even more beautiful. The new Spacer lets you add vertical space anywhere on your form, and the new Separator Line lets you place and customize horizontal lines between form fields or form sections.

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Better Form Validation for Your Attendees

We’ve reduced the confusion for your attendees when they have missing or invalid data when trying to submit their registration forms. By adding some animations and style changes to the form in those cases, this aims to reduce attendee drop-off at one of the most crucial steps of the attendee lifecycle… Registration.

We hope these enhancements make your design related tasks faster, easier, and more efficient!

Announcing new Attendease Marketing Module Features

  • Event Management News
New features to improve attendee experience

We’re excited to share exciting updates to the Marketing module on the Attendease platform. This includes an easier way to add analytics and advertising conversion tracking snippets, and a more robust email platform to manage your event email marketing campaigns. Keep reading to learn the details!


Website Analytics & Conversion Tracking

Capture useful metrics about visitors to your event website by using tracking tools. Adding tools such as Google Analytics, Facebook Pixel, or LinkedIn Insights to your event website is now easier than ever. 

If you have already added these in the Custom Head Script section of your event website, you can continue using your existing implementation or remove it and enter the ID into the corresponding field to replace the code. 

More options for the Advanced Session Schedule
Introducing more settings that allow you to customize the look and feel of the Advanced Sessions Schedule! You now have greater control over the colors of this section, alignment of text and sessions, and more! 

 Updates to the Card Row block

A versatile block used for a multitude of purposes needs to be flexible in order to suit everyone’s needs and different events. That’s why we’re excited to announce the latest update to the Card Row block. You are now able to choose the position of the text on the card, make edits to the look and feel of the image with Image Presets, and more! 

Click below to:

A new, flexible way to build an email template in Attendease. Design beautiful email blasts to effectively communicate with your audience and share your message. It’s easy to get started with our eye-catching, customizable email templates. Pro tip! You are now able to create a unique template specifically for your registration confirmation emails. Here are examples of two of the new layouts:

We hope you are as excited as we are for these new features! Stay tuned for future enhancements as we continue to improve our platform capabilities. Want to try Attendease and see it for yourself? Book a demo today!

New Features: It’s all about the Attendee experience!

  • Event Management News
It's all about the Attendee experience

At Attendease we are consistently listening to our customers and improving our platform. Here are some of the latest improvements we launched that you can start using right away!

Theme Colors
With theme colours you are able to determine the look and feel of your event websites with precision. Use the “Theme Color” section on the Site Settings screen to update your preferences. Immediately get an idea of what the selected colours will look like in the preview area. 

Theme colours are prominently featured throughout your website.

Attendease theme colour

Print/PDF button

Make it easy for your attendees to print a page by adding a “Print/PDF” button to your website. Add the button via the Heading block or on your event portal with the Event Listing block. Clicking the button will give the user detailed instructions on how to print or turn the page into a PDF.

Event Requests

Allow your registrants to request an event to be added to your organization’s Event Portal Calendar. Once approved and set up, event will be automatically created and added to the calendar.

Event and Organization Notes available
Let your colleagues know the important information by leaving a note directly in the Attendease Dashboard. Whether you want to share something with other Owners in the organization or if it’s related directly to a particular event, we’ve got you covered.

More enhancements and updates:

  • Improved functionality when uploading or editing images in Registration Form fields. It is now possible to both zoom and crop the image in the interface.
  • We’ve made it easier for your attendees to add your event and their scheduled sessions to their calendar by adding “Add-to-Calendar” options directly on their Attendee Profile
  • The Import Attendees feature now gives more detailed feedback when you upload and automatically register attendees.

We hope you enjoy these new features!

New Features: Attendee Updates & More

  • Event Management News
New Features: Attendee Updates & More Blog Banner

Isn’t technology great? Sometimes it feels like we are living in the future! Exciting new developments are always just around the corner. While driverless cars and pizza deliveries by drone are not yet available (to us mere mortals) there are some exciting updates from Attendease that are available today. You heard right – today! 

Attendee upload & auto register

Attendease now supports uploading a .csv file with a list people who will be automatically registered for an event. Each attendee who has been uploaded receive an email to confirm their reservation and access the event website. Simply navigate to the Attendees screen in your event dashboard. Note that at the moment we are only supporting 3 registration fields: first name, last name, and email. 

Replace or delete files uploaded during registration

We all make mistakes, that’s just human nature. So we decided to make it easier for your attendees to replace or delete files they uploaded during registration. Don’t love your profile photo? No problem. Have a new version of that PDF? Simple. Attendees can now login to your account and select the My Registration tab to replace or delete files.

Watch Now feature is available for Advanced Schedule

The “Watch now” feature allows you to host a video – recorded or live streamed – that is only accessible to registered users for a limited period of time. Registered attendees who schedule a session with Watch now enabled are automatically checked into the session when they access the video content. This allows you to easy produce a report which shows who accessed the content. This feature is now available with the Advanced Session Schedule block!

More Enhancements

We have also released a handful of additional enhancements, including:

  • Enable an additional step to verify a registrant’s email address
  • Embed content from Twitter on your event website. 
  • Add a LinkedIn Insight Tag to your website 

Want to manage events the smart way?

Schedule a free consultation to learn how Attendease can help you manage events more efficiently.