How to Create Social Buzz for Your Next Event

  • Event Management News
How to Create Social Buzz for Your Next Event

There is no doubt how important it is to use social media to promote your events and create buzz. Whether using paid or organic reach, you should be able to keep top of mind with your desired audience while boosting registrations. Here are some tips to make the most out of your event’s social media strategy.

Should I create a Facebook Event to help promote my event?

Even if you are selling tickets on a different platform, such as your own website or an event website hosted by an event management platform like Attendease, you may still consider creating an event on Facebook to help you spread the word. 

Here are some of the benefits of creating a Facebook event:

  • You are able to send personal invitations to a list of contacts
  • Once a contact shows interest in your event, their connections may see it on their own feed, so you can reach new audiences at no cost
  • The contacts who showed interest in attending the event will receive notifications from Facebook to remind them to purchase tickets or that the date is coming up
  • You can boost the event by creating a paid post in order to reach more users
  • Contacts who follow your Facebook page may look for the events you host on the events tab of your business page

Pro Tip: While there are many benefits to creating a Facebook event, this may not be a great idea if you are planning a private event.

How do I create a Facebook Event?

From your Facebook Page, click “create event”.

Create Facebook event 1-1

Add your event information:

Screen Shot 2019-10-29 at 4.12.34 PM

Pro Tip: In order to increase your reach, don’t forget to add a category, add as many relevant keywords as you can. This will help you get more exposure to people who may be interested in the topics and keywords you use. Don’t forget to add a link to the official event website, where prospects can buy their tickets.

How to Boost a Facebook Event to Gain More Reach

Once you create your event, you are able to boost it by creating a Facebook sponsored post to promote the event. Just hit the “boost” button on the post (or create it from the Facebook for Business Dashboard) and then choose an image, audience, budget, and duration for the ads to run and you’re all set. 

Pro Tip: Pay special attention to the audience, as reaching the right one is crucial for the success of your campaign. Here are a few segments you should consider:

  • Users on your geolocation, from a specific demographic (you can choose age, gender, job titles, marital status, interests, and more)
  • Users who liked your Facebook Page
  • Import a list of contacts from your CRM
  • Create a remarketing list to show the ad to users who have visited your website
  • Create a Lookalike campaign based on your current followers or customers

Leverage User-Generated Content to Promote Your Event

Imagine other people can promote your event for you, and not charge you anything for it. That is possible through UGC – User Generated Content. That means your audience will be sharing posts about the event and reaching their networks. Here are some ideas to inspire users to share your content:

Avatar and Stories Frames

For larger events, consider creating a Facebook avatar filter or a story frame. This will only work if you have enough volume of people and if people are genuinely excited to share with their network that they will be joining you. Here’s an example of a frame Social Media World used for their conference.

Screen Shot 2019-11-08 at 4.46.19 PM

Pro Tip: Keep in mind that Facebook has some policies that you must follow when submitting your frame for approval. That includes the size of your frame (it can’t take the entire screen) and restrictions for use of logos. Once your frame is ready to be used, make sure to promote it so people start using it! Make a post about your frame, use it yourself, and remind users to create content with the frame on the days leading up to the event and during the event itself.

Screenshot_20191030-135348_Instagram

 

Create a custom location for social sharing

Want to create even more buzz during your event? Create a geotag with your event name, so attendees can easily check-in and share on social channels. Here’s an example from SXSW tag being used on Instagram Stories.

instagram-geotag-example

How to create a Facebook and Instagram geotag?

1- Go to Facebook and click to create a post. Among the post options, choose “check-in”.

2- Type the name of your event. If it shows on the list of options, then you are all set. If not, you will need to click Add Place in order to add it to the list. (If you don’t see the Add Place option on a desktop computer, try doing it from a mobile device)

3- Follow the prompts to include information about your location

Social Share Buttons

After contacts have registered for your event, add social share buttons so they can easily share with their network that they will be joining your event.

Registration Confirmation Screen

Leverage Speakers, Sponsors, and Exhibitors

Give speakers, sponsors, and exhibitors a series of blurbs for easy sharing on social media, including tweet-worthy text, event hashtag(s), sponsor handles, and ticket purchase links, as well as image banners for each social media channel. They’ll be more likely to share if the posts are pre-written and easily shareable. 

Here are the banner sizes for the most popular social channels (all image dimensions below are in pixels, width x height):

  • Facebook: 1200 x 630
  • Instagram Post: 1080 x 1080
  • Instagram Stories: 600 x 1067
  • Twitter: 440 x 220
  • LinkedIn: 350 pixels wide

Create a Memorable Hashtag

Having a unique hashtag for your event will make it easier to track and share content relevant to your event. To make this happen, make sure to check online first to confirm that no one else is using the hashtag of your choosing, use the same hashtag across all social channels, make it short, and make it easy to type in order to avoid typos. You can also use tools like Hashtagfy to help you track and measure mentions and conversations around your event.

Contests, Draws, and Influencers

Contests, draws, and influencers can be a good strategy for B2C events. Here are some ideas to leverage the power of social to create more buzz and spread the word:

  • Create a Facebook and/or Instagram draw in which participants will enter to get a free ticket if they share the event with their network or tag friends to the event post.
  • Influencers and micro-influencers who speak to your audience can be a powerful tool to promote your event. Compile a list of influencers that could be a good fit and reach out to ask for a media kit and a price chart.

Here’s an example of an Instagram post from an influencer helping to promote an event to their audience:

influencer post

Create Buzz During the Event

It’s not because the registrations are closed that you should stop caring about your event’s social media. The buzz generated during the event can be your best tactic to show the world how great your event is and to boost sales for upcoming events. Here are some tactics to help you with that.

CREATE AN INSTAGRAM WORTHY EVENT

Whether you pick a special area for a photo wall, or you have your entire event space as an amazing showroom, make sure to have dedicated spaces that are cool enough to motivate people to take a photo and share.

Here’s a photo wall example from Rise Above Signs:

Culinary-Village-Welcome-Photo-Wall

And an interactive photo-worthy area designed by Elegant Design Events Ltd.:

photo worthy setup

DISPLAY A SOCIAL MEDIA WALL

Increase your online social interactions and conversations by displaying a live social wall at your events. This will not only motivate attendees to share, but will also boost interaction between attendees, engage guests, and generate social buzz. Here’s a sample from Dialogfeed:

Dialogfeed social wall

Conclusion

Building social buzz before and during your event can help you boost registrations and increase attendees overall impression of the event. Make sure not to overlook the role that social media can play in your next event.

Want to learn more about event management tactics and ideas? Make sure to subscribe to our emails so you don’t miss a thing!

How to Gather and Use Attendee Data

  • Event Management News
How to Gather and Use Attendee Data

Having a deep understanding of your target audience is the first step to achieving your organization’s goals successfully. Whether your event is targeting consumers from a specific demographic or professionals from specific fields, having the right data at your disposal can be crucial to the success of your event. Here are three ways you could use attendee data and how you can gather it.

 

Give prospects a taste of the event

Show prospects what they can expect from the event by showing data from previous ones. That can include demographic information, such as geographic regions attendees are from, age, job titles, industries they work for, and more. You can also share general event stats, such as how many people have attended the event in the past. This will not only give a glimpse of what to expect from the event and who to expect to meet, but it can also create FOMO (fear of missing out), which can be a ticket sale booster for your event. Here is an example of how Pass Summit shares attendee data from previous events on their registration website, and Adobe shares survey data as social proof of attendee satisfaction. You can view other best practices for event websites in this article

PassSummitAttendeeData
Screen Shot 2019-10-21 at 2.32.11 PM

 

Personalized marketing messages

Once you are able to identify specific groups, you can better target them when promoting your event. Whether you are using remarketing banners or sending email blasts, you will be able to craft personalized messages for each segment you create. Think of the benefits of attending the event based on each segment’s needs to create impactful messages and winning campaigns. When sending emails, remember to follow the privacy policies in place, such as GDPR in Europe and CASL in Canada.

Measure results

We can’t talk about data without talking about analytics and results. Without data, it’s impossible to gauge results properly. If you want to know if you hit your goals, you will need to have specific KPIs to measure. Plan this before the event and check the data after to see how you did. Here are some KPIs you should consider for track for your next event:

  • Total number of attendees
  • Total revenue generated
  • Sponsor dollars
  • Most sought-after sessions

How to collect attendee data

Now you know what to do with the data you collect, but how do you collect it in the first place? Glad you asked! You can collect attendee information from registration and survey forms. Then, all you need is a visualization tool to put all the data into easy-to-read charts so you can better read what the numbers have to tell you. 

We are excited to announce we are expanding the analytics capabilities in the Attendease event management platform so that you can better gauge your event data and make informed decisions. The new Registration Analytics screen includes 5 panels that display:

  1. A summary of key event registration metrics
  2. Registrations over time
  3. Pass distribution
  4. Group distribution
  5. Pass purchases over time
registration analytics dashboard

The Form Answers Analytics screen includes a panel for each field from your event registration form(s) and displays the percentage of registrants who responded with each option.

survey analytics dashboard

The new analytics dashboard is in Beta, and we will continue to add new categories and functionality with future releases as we expand upon this module. Want to see how it works? Get a personalized demo to go over the Attendease platform and see how you can manage your events more efficiently.

3 Event Trends Shaping 2023 and Beyond

  • Event Management News
3 Trends to Modernize Your Events and Improve Attendee Experience

We are only a few months away from a new decade — 2020 is just around the corner. When was the last time you updated the way you manage and run events? It may be time to modernize some aspects of your event that have stayed the same for far too long. Here are a few ideas to help you achieve that. The common thread: less is more.

No more waiting in line. Instead, do this:

Whether waiting for check-in, to get a swag bag, or to buy drinks, waiting in line will not only take away from your attendee’s experience but will also leave a poor impression in the end. There are many ways in today’s world that you can solve this problem that simply didn’t exist a few years ago. Technology like the ones provided by Boomset can cut wait times by providing solutions like:

  • On-site self-service check-ins
  • Face recognition check-in
  • RFID technology for cashless payments

No more paper. Instead, do this:

It is not just for the environment, which is a hot topic right now, but going paperless can do much more than saving trees and money: it can also save you from headaches gained by last-minute changes to the event program. In events, nothing is set in stone, and things often have to be changed. Tools like Attendease can help you manage all the moving pieces of your event from one unique platform, including sharing the event agenda, last-minute updates, and any additional material necessary. Here are a few ways that going paperless can be of service to both planners and attendees:

  • Share event program and information through the event website or event mobile app
  • Provide downloadable content ahead of time, such as PDFs and brochures
  • Have all updates done online with no need to re-print materials

No more swag. Instead, do this:

Gone are the days when people enjoyed collecting useless promotional material. From business cards to paper brochures, or ugly pens, keychains, and mugs. This is not only wasteful and bad for the environment (as most of the items will end up in the trash can), but it’s also more time that your team needs to get those bags ready before the event (raise your hand if you’ve ever had to fill in hundreds of bags just hours before registration opens). Instead, you can provide online swag – a modern way to impress your attendees while saving the environment and collecting data! Here is what companies like Virtual Event Bags can do for you:

  • Share online brochures and coupon codes from sponsors and exhibitors. Better measure how the coupons got used by using tracking capabilities from the e-swag provider.
  • Exhibitors can drive booth traffic by messaging pre-event and create their content to set appointments or capture RSVPs.
  • Exhibitors and sponsors can easily embed explainer videos as part of their message.
  • Contest management is built-in to drive engagement
  • Exhibitors can create two different placements and automatically display one message pre-event and a different one post-event.

Want to learn more ways to modernize your next event and how to do it? Watch our on-demand webinar in partnership with Boomset and learn how enterprise organizations are using technology to modernize their events!

Pro Tips for Avoiding Email Blacklists You Must to Know

  • Event Management News
3 Tips to Avoid Being Put in an Email Blacklist

Email marketing is one of the most powerful online marketing strategies you can use to promote events, so you must pay special attention to the quality of your emails so you are not added to the black hole of emails: the email blacklist. 

Also known as a nightmare for email marketers, in technical terms, an email blacklist is a real-time list that identifies IP addresses or domains that are known to send spam. Knowingly or unknowingly, your IP(s) or domain(s) may become a part of it too depending on the quantity and quality of the emails you send and the addresses you send it to. 

The blacklists are categorized into two:

  • A blacklist of IP address:  This list will contain the IP addresses that are suspected of sending spam emails or other types of abusive emails.
  • Domain blacklisted: This list will contain all the Domains that are found sending spams and misleading the users.

Entering the email blacklist impacts your email deliverability immensely so it’s important to have an understanding of how the blacklists function, and what you can do as a sender to reduce your risk of being blacklisted. So let’s understand which situations can lead an email ID to be blacklisted and how to avoid them.

1- How spam complaints can affect you

What is a spam complaint?

A spam complaint is generated when an email recipient selects the spam or junk button within their email application. This complaint is recorded by the mailbox provider. They are a direct signal from recipients to mailbox providers that your emails are unwanted. More number of spam complaints means more chances of entering the email blacklists.

What is an acceptable complaint rate?

A fix is number cannot be provided for getting blacklisted. It depends on the number of spam out of the total emails you have sent. For example, the 0.1% complaint rate is considered acceptable and often seen among good senders, but the 0.5% rate is already too high. That means, if you send 5,000 emails, you should have no more than five email complaints.

How can I avoid spam complaints?

Taking all necessary steps to avoid spam complaints is inevitable to avoid any negative impact on your future email campaigns. You need to do your best to engage users so they are less apt to click the “report SPAM” button. 

  • Email Content – Yes! The email content matters a lot so keep the content interesting for the users by personalizing the content of the email. For eg; Avoid sending out too much of information with no graphics at all. What you send to your email subscribers keeps them interested and engaged in your emails. If you’re sending out blanket emails to everyone on your list, you may get some spam complaints. 
  • Reach out more to engaged recipients – Engaged recipients are people who want your emails and demonstrate their interest by signing up to receive them. They’ve also opened your messages within the last six months and possibly clicked links within them. 
  • Give out an easy way to Unsubscribe – Unsubscription is better than a spam complaint right? Provide your audience an easy way to unsubscribe to avoid your emails.  Like, instead of placing your unsubscribe link at the bottom of your message in tiny print, put it at the top as well. Don’t make people hunt for it because it’s there as a service to them.

2- How to maintain a healthy email list

A huge email list does not mean a healthy and hygienic email list. It’s important that you regularly verify your email lists to ensure everyone on your list has a valid email address and actually wants to receive your messages.

There are many tools & services available that can help you in maintain email hygiene by cleaning out inactive (cold) email subscribers from your future email marketing campaigns and keeping your remaining list warm with healthy email sending habits. Tools like Clearout can help you with email verification and validation services to assist you with that task.

Just a friendly suggestion, avoid buying email lists. The people on these lists are likely to mark your unsolicited emails as spam, and there’s a good chance that a spam trap is included in the list. Sending an email to a spam trap will usually land you on a blacklist.

3- Using a Bad Server

There are times and situations when you don’t have your own SMTP server and you have to send the emails from a shared mail server. In such cases, your reputation depends on that server’s reputation. If a sender also using that server is blacklisted, you will also be.

As you see being put on blacklisted is not necessary the result of a spam-like sending activity. The mail server you use may become a victim of a bot or other technical problem. You are advised to do a complete research before using a shared server.

Conclusion

 By sending well-crafted marketing emails you can regularly check in with your audience, increase registrations, secure sponsorships and speakers, and grow your event brand. So it is of utmost important that you keep your email lists clean and avoid having your IP and/or domain added to an email blacklist. With these three simple tips, you will be on your way to building a healthy email marketing system that works for you. Want to learn more about email marketing? Check our free Event Email Marketing 101 Guide.

7 Things That Can (And Will) Go Wrong with Your Event Day Management

  • Event Management News
7 Things That Can (And Will) Go Wrong at Your Event

No matter what kind of event you’re running, how many attendees you’re expecting, or what industry you operate in, something will go wrong with your event day management. Outside of a one-in-a-million (and probably mythical) “unicorn” event, some unexpected contingency or unlikely eventuality is going to throw you off your carefully-laid plans.

How you respond to issues that arise influences how successful your event will be. To help you be as prepared as possible, we’ve rounded up seven possible issues you’re likely to face – as well as how to respond to limit their potential or lessen their impact.

Parking Will be a Problem

To keep this list as relevant as possible, we’re not going to talk about acts of god or catastrophic weather that could shut down your event (though you should certainly still have contingency plans for those). We’re also going to skip mostly avoidable circumstances, such as choosing the wrong venue size or underselling your event.

With that in mind, we’ll start with parking, as parking problems abound at major events:

  • Attendees can get lost in confusing parking structures, starting off the event on a sour note
  • The lots you expected to use might fill up due competing events you weren’t aware of
  • Structures can shut down unexpectedly due to repairs
  • Attendees may have to walk longer than expected – an especially big issue for female participants wearing heels
  • Local transit services you’d hoped to alleviate parking stress can shut down routes for maintenance – or may even go on strike

To a certain degree, you can limit potential problems by visiting potential venues in person before signing your contract to get a complete understanding of their parking situations. As National Event Pros explains, “If your event space only has an entrance on one side of the building, and the parking structure sends pedestrians in the other direction, your ‘one block away’ assumption could actually be more like three or four.”

However, taking this step won’t prevent all possible parking problems. Limit the potential disruption caused by others through clear communication. Over-communicate what options attendees will have for parking at and getting to your venue. Then, watch the news. If any issues arise that impact the information you’ve shared, notify attendees using every channel at your disposal.

On-Site Registration Will Take Longer Than Expected

Even the most efficiently-designed on-site registration flows will hit roadblocks. Some of these, you can account for with advance preparation by using a central event management system like Attendease together with an on-site check-in tool, like Boomset. That will help you to design a seamless check-in experience. However, no event management system can fully eliminate user error.

Users will arrive on-site without the registration information needed for check-in, slowing the process down. They’ll try to proceed directly to sessions or presentations without registering first. Your best move here is to make sure you have the right technology while accounting for enough staff to support the check-in process. Having extra team members at the ready may seem unnecessary, but remember that even small issues have the potential to grind registration to a halt.

You’ll Lose a Key Participant

You’ve signed on a high-profile keynote speaker. You’ve plastered their name and face all over your event’s promotional materials. And then, on the day of the event, they’re sick. Or stuck in traffic. Or unable to get to your event at all due to weather and/or transportation closures.

It isn’t only speakers whose no-shows can disrupt your event. The absence of a featured exhibitor could leave a major gap in your floor plan. A key attendee being unable to make it could mean their entire staff stays home as well.

Since there’s no real way to avoid this issue, your best move is contingency planning. Who could you tap last minute if your lead speaker bails? How else could you fill the floor space from a missing exhibitor? If attendance dropped unexpectedly, should you combine sessions so that the remaining slots don’t feel sparsely attended?

Communication is also critical here, especially in the case of an absent speaker. Use every tool at your disposal – from social media, to monitors, to print signage and more – to inform attendees about the change of plans as soon as you’re able to. Surprising guests with the change of plans when they arrive for the session could cause negative feelings – especially if they attended specifically to see the speaker.

Your Venue Will Have a Weakness (or Weaknesses) You Didn’t Foresee

No venue is perfect – and the cracks in your plans may not show through until your venue is stress-tested by the actual event. It might only be after you arrive that you notice:

  • There aren’t enough restrooms in the right locations for attendees to move efficiently between sessions
  • The coffee carts you set out at strategic locations are actually causing traffic jams outside of your meeting room doors
  • The free wifi signal you promised attendees is weak or non-functional in some areas
  • The A/V available to you will be different or perform differently than you expected
  • Demand for bag or coat check will exceed the space you’ve allotted for it

Planning ahead only gets you so far in the case of “unknown unknowns.” Think through as many circumstances as you can, then prioritize making it clear to attendees who they should contact in the event of an issue.

Participants Will Get Lost

Short of assigning one-to-one guides to every individual attendee, there’s almost no way to prevent some participants from getting lost at your event.

No matter how many maps you’ve passed out or how clearly you’ve given directions, keep in mind that attendees are out of their comfort zone and often juggling multiple priorities. As much as they may want to be fully focused on your event, they’re likely also juggling the need to stay in-the-loop with what’s happening at the office or at home.

Mobile event apps can help lost attendees regain their bearings, as can frequent signage. Posting staff members or volunteers at key points around the venue provides a helpful touchpoint for those who can’t find their way, if you have the extra manpower available.

You’ll Have the Wrong Amount (or Kind) of Refreshments

Whether you plan to pass out boxed lunches, make use of convenience store kiosk style setups or simply set out a continental buffet, something can always go wrong with your refreshments.

  • You won’t have an option that accommodates an attendee’s individual dietary requirements.
  • You’ll run out of the most desirable refreshments more quickly than anticipated.
  • Drinking fountains may be too few or far between, leaving guests thirsty if they aren’t able to get to them throughout the event.

Drawing on past experience can minimize issues at your future events. If, for example, you ran short of coffee at a similar event last year, you can minimize the chances of repeating the same mistake by increasing your order.

If you’re planning a new event, however, the venue’s staff are your best allies in avoiding refreshment-related problems. At larger events, catering and facilities staff may be invaluable in helping you plan not just the appropriate amount of refreshments, but also how to distribute them throughout the event to ensure the best possible coverage.

At the risk of sounding redundant, communication is your friend here as well. Beginning as early as possible in the registration process (depending on when you confirm your catering order or purchasing plans), inform guests clearly what they can expect to be on-site in terms of food and drinks. If you’re able to support attendees with dietary preferences or requirements outside of your planned refreshments, make the process for requesting and picking up these items clear.

Don’t leave your guests wondering. There’s nothing worse than arriving to an early event on an empty stomach, only to discover that the promised refreshments won’t be rolled out until lunchtime.

Your Budget Will Be Off

Your budget is going to be off… and chances are you aren’t going to come in under budget. Cost overruns are par for the course in event management.

  • Surcharges you weren’t expecting get tacked onto your venue fees.
  • Your banquet event order (BEO) wasn’t as comprehensive as you thought it was.
  • Labor costs to set up an exhibitors’ hall exceed your projections.
  • Missing on-site signage necessitates an office supply store run for hand-made alternatives.

Certainly, being as diligent as possible in your planning process helps reduce the incidence of these and other events. However, since unanticipated expenses are virtually guaranteed when running events, it’s wise to build wiggle room into your budget. Geoff Beers, writing for The Balance, suggests adding a “buffer zone of 10% to avoid running out of funds.”

Minimizing the Risk of Common Event Day Management Issues

It’s not that we want this list to sound negative. Things will go wrong at your event, but that doesn’t mean the event is a failure. As long as you’ve accounted for as many issues as possible and invested in creating great programming for your attendees, most guests won’t notice the minor challenges that feel like major failures to you.

Prepare for as many possibilities as you can, and be proactive about responding to any that arise that you didn’t plan for. Focus on what goes well, and apply the lessons you’ve learned at past events to the next one you arrange.

Hosting a virtual event? Here are some things you can do to prepare for your virtual event day management.

Have you encountered these issues before? Or do you have another to add to our list? Leave us a note in the comments below:

4 Reasons Why You Should Use an Event Management Platform

  • Event Management News
4 Reasons Why You Need An Event Management Platform

Organizing one event is no minor feat, but what if you’re managing multiple events? To ensure each event is executed smoothly, you need an event management platform to simplify everything from scheduling and marketing to registration and measuring attendee experience.

Whether you’re in charge of managing hundreds of events like webinars and training sessions, or dozens of exhibitions and conferences, here are four critical reasons you need comprehensive event management software to make all of your events a success.

1. Scheduling multi-sessions

An essential aspect of organizing and managing events is effectively scheduling sessions and speakers. A powerful session slotter should let you create, edit, and manage multi-day and multi-session events easily. Moreover, a scheduling tool will allow you to assign speakers, and allocate time for speaker sessions, networking, breakout sessions, breaks, transition times, waitlists, and much more. Schedule visibility is another critical consideration. Integrating the event calendar with your event website will make it easier for you to share the event sessions with your attendees.

2. Consolidate your marketing efforts

Technology can be extremely beneficial when it comes to organizing, managing and running events. However, if you are using tools which are completely separate from one another and don’t share data and information, you are probably making the work harder for yourself. To effectively manage events, the best option is to consolidate your marketing efforts. The most productive way to get the most out of your campaign is to select a technology stack that can be connected to one another.

For example, a practical approach to managing an event could incorporate an all-in-one event management platform, a project management tool, and a CRM system, such as EventUp Planner (formerly Attendease), Slack, HubSpot and Salesforce. EventUp Planner’s website builder allows you to easily set up and organize a well-structured website, including registration forms. Then, by connecting with Slack, you can receive constant updates on your event and keep your team up to date. Add SalesForce to bring in new contacts based on registrations and finally incorporate HubSpot to track attendee interactions and nurture leads.

Using your event management software, you can accurately measure the effect of your marketing on your sign ups, and also learn how to market more effectively in the future based on the attendee data you have.

Effective event marketing campaigns can drive stronger sales for your events, increase attendance, raise awareness, and strengthen brand affinity. Marketing events requires a multidisciplinary approach. Set goals as you start, and draw on your event-marketing tools to track performance.

3. Streamline the registration process

Streamlining the registration process could drive higher attendee satisfaction for all your events. Your registration tool should make it easy for attendees to register, such as embedding the registration form on your event website, or adding a multi-step registration process to gather all the information you need from attendees.

It may be important to find an option that allows you to select different event passes, promo codes, and price levels. Waitlisting features allow you to auto-manage session capacities and registration updates, saving yourself from manual work.

4. Measuring attendee experience with surveys

So the event is over. Now what? When it comes to measuring attendee experience, you need to send out surveys and collect feedback. Using event management software can allow you to see aggregated survey analytics and integrate with other platforms like Sli.do for live polling and Q&A during the event.

Surveys allow you to collect both qualitative and quantitative data about your events for deeper insights. Your surveys can address the event experience as well as things like how likely attendees are to buy certain products, and net promoter scores.

Make event management easy

Managing multiple events is a mammoth undertaking, and the better your tools, the more successful your events will turn out to be. From scheduling events and marketing them to registration for each event, you’ll need powerful tools to reach attendees and track progress while automating what you can.

Once events are over, you’ll want to track attendee experience and work out what went right and what can be improved on. With a powerful event-management tool designed for managing multiple events, you can streamline the long list of priorities and make every event a success.

If you manage multiple events, EventUp Planner (formerly Attendease) is the sophisticated, all-in-one enterprise platform you’ve been looking for. EventUp Planner is more than a platform; it’s a powerful engine for publishing entire event portfolios managed across different teams and business units. Find out more about EventUp Planner’s multi-event management capabilities here.

Let's Talk!

Manage your entire event portfolio and drive down the cost per event with each additional event you execute. EventUp Planner has flat-fee pricing, with no surprises.
  • For all meeting and event types
  • For all event sizes
  • For all functional teams
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Book a call with our team to learn how EventUp Planner fits your needs.

Event Email Marketing: How Email Cloning Can Save You Time

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Event Email Marketing: How Email Cloning Can Save You Time Blog Banner

If you manage multiple events, you’re well aware of how demanding and time challenging the process can get. Fortunately, with the right tools and strategies even the busiest event managers can handle competing priorities, save time, and get more done. One of the best strategies is using email cloning. Here’s a quick guide to why and how you should use email cloning.

What’s email cloning and why should you use it for events?

Email cloning is what it sounds like: with one click, you create an exact copy of an email, whether it’s a newsletter, flyer, or something else. The copy goes into a folder of your choice and you can quickly reuse the same content, edit it, and send it out to another segment in your email database.

So if you don’t already use email cloning in your event promotions, you’ll probably want to as it saves you considerable time and effort. You can quickly personalize multiple emails sent to different people, groups, or lists, without having to start from scratch.

3 situations you can use email cloning to save time

In managing multiple events, you and your team likely need to touch base with leads and attendees multiple times over the life cycle of your events. Email is a critical channel as it allows you to provide detailed information to large groups of people.

1. Connecting with attendees before and after events

These three key emails are essential for each event you manage. However, you might need to send additional emails throughout the process, especially if you’re selling tickets well ahead of time.

  • Registration confirmation email – This email confirms registration or ticket purchase, and it also serves as a summary of all the information the attendee needs to have about the event like date, time, and location.
  • Reminder email – The reminder email ensures attendees are prepared for the event. It should contain the key details as in your registration email. Additional helpful details like parking information and what to bring might be included.

You can also use this email to highlight event hashtags to encourage attendees to promote the event on their social media. Send this email around two days ahead if no travel is required, or 10 – 14 days in advance if attendees are travelling.

  • Thank you email – Follow up with a thank you email. Thank you emails are excellent opportunities to get feedback, promote upcoming events, and include calls-to-action related to the event, like buying a product or service. Post-event surveys let you learn from each event and create segments in your email database for re-targeting attendees based on their feedback.

With email cloning, you can quickly target different segments, different event attendee groups, or include event-specific information for different groups of people to make your emails resonate more with the readers. If you have no-shows, you can also use email cloning to quickly touch base and get feedback on why they didn’t attend.

2. Raising awareness about events

Email cloning could also gear up your marketing and promotion, whether you’re selling tickets well ahead of the date or need to boost your ticket sales close to the date. You can send out invitation emails to leads designed to appeal to things like fear of missing out, perceived value (through discounts), or pain points (like improving skills).

For each segment, create a specific call-to-action to make email templates. Use email cloning to send out customized, by-segment messages so they’re more effective at compelling your readers to take action and buy a ticket. Note the layout and other visual elements can enhance the appeal of your emails.

As you define your segments, consider re-targeting opportunities – what you already know about the recipient. For example, they might have expressed interest in certain event types, or given feedback about event costs in the past. They might have been regular attendees at certain events and suddenly stopped. You can use this type of information to further focus your targeting efforts by creating exclusive offers (like discounts) for each group. Using email cloning to create templates for each group and streamline the process.

3. Providing event updates

Update emails can vary in their content. You can sort them by theme and decide on the best time to send them out. For example, you might send out save-the-date emails to people who’ve expressed interest in certain event types.

You can send out email blasts on early bird specials and high-profile speakers at the event. Information emails covering accommodation, transport, and local attractions can be useful if attendees need to travel.

Sneak-peak emails about event content can remind attendees close to the date about the event and ensure they remain interested. Again, email cloning can support these, and the more emails you’re sending out, the more time and effort email cloning could save you.

Save yourself time

Email is one of the most important marketing and communication channels for event managers. By leveraging email cloning, you have a powerful tool for personalizing your messages, checking in regularly with multiple segments across multiple events, and boosting awareness and ticket sales.

Attendease is an all-in-one corporate event management software and automation platform for corporate event teams, and it features a powerful email cloning tool to support your attendee communication strategy. Find out more about Attendease here.

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Using Metadata to Gain Valuable Insights into Your Events

  • Event Management News
Using Metadata to Gain Valuable Insights into Your Events

Metadata is used widely by businesses today, but how can professionals in charge of multiple events leverage this tool? We start by understanding what metadata is, and then list some of the ways you can use metadata to optimise your event management processes.

What is metadata and why should you use it?

Metadata is data that describes other data. Because it summarises basic information about data, metadata can be helpful for finding data, using data, preserving and storing data, and re-using data. Basic examples of metadata include author, date created, date modified, and file size.

With this type of metadata, you can locate and use specific data sets quickly. In your event management platform, an example of metadata could be the member attendance field. You can create metadata manually or through automated processes, though manual ways tend to be more accurate.

5 ways to use metadata for event management

Metadata can be used in a wide range of ways when you’re managing multiple events. It can help you discover, categorise, and re-use data.

1. Tracking your event experience

For people and companies managing multiple events, tracking individual events typically isn’t a challenge. Instead, the challenging aspect might be tracking the totality of your events, which might be dozens or hundreds of events at any time. An event management platform with the right metadata tools can allow you to track multiple events more easily.

For example, you could have fields like event date, event category and available places for each event logged in your platform. You can then conduct searches by data, category, and available places and see at a glance how many events of this type you’ll need to manage and market more effectively (to fill the event) in a certain period.

You can use this type of metadata to do other things like generating reports and tracking which events have been the most successful by doing a search based on survey metadata.

2. Accessing summaries of data sets

So you don’t want the detailed data of each event; you only want a summary of data sets. A metadata-based search lets you bring up a full list of events satisfying specific metadata criteria.

For example, you can look for events that are filled, events that need to be filled, ticket price, location, and any other metadata criteria.

Metadata can help you better understand relationships among events. For instance, you can bring up a list of related events and their topic summaries. These summaries can help you decide what you need to do to promote multiple events.

Additionally, this can help you share vital data sets across team members, like newly added events each day. Furthermore, metadata insights can support integration with leading tools by allowing the different platforms to understand what data they need to share.

3. Make your marketing more effective

Metadata can be a critical tool for supercharging your marketing campaigns for multiple events. First, metadata allows technology to “understand” your data. For example, search engines, CMSs, and social media rely on metadata to sort, retrieve, and deliver data. So you can ensure your websites and social media platforms are visible and draw on the traffic data (which is not metadata but made accessible by metadata) to track interest in your events.

Metadata insights also allow for smarter decisions about aggregating content and re-using content to optimise your marketing efforts across multiple events. You can use metadata to make marketing decisions about personalisation and localisation, for example. With metadata, you (and your marketing software) can easily sort through content to offer specific upcoming event recommendations (based on past attendance and things like interest areas) for your past attendees.

Finally, metadata is also a great way to boost content intelligence by helping you track how would-be attendees are interacting with your content. You can then use this information to provide better content if necessary, for example.

4. Assess data quality

Metadata can also help you develop a better strategy for managing data for your events and in turn manage different events. Since you’re dealing with high volumes of events, ensuring you have detailed, accurate, and comprehensive data can be a challenge.

Generating reports from metadata-based searches, for example, can allow you to identify where there might be poor quality data, inaccurate data, or missing data because, for example, you might be able to see at a glance where events have missing metadata fields.

5. Archived data insights

With the right metadata insights, you can more effectively sort through archived event data for multiple events. By searching and sorting with metadata-based searches, you could get granular details about specific types of events during a given period.

For example, you can work out how well your conferences versus webinars did last year (by doing a metadata search based on attendance levels plus event type) and explore the possible reasons.

Take advantage of metadata with Attendease

Metadata can help you better track your events, access summaries to support multiple-event-management processes, and drive stronger marketing outcomes. It could also help with data quality and obtaining insights from archived data. Using a powerful event management platform could make leveraging metadata for valuable insights a simple process. See below some metadata you can track with Attendease.

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Attendease is an all-in-one event management software and automation platform for corporate event teams. Our robust data analytics tools make it easier for you to draw on metadata for granular insights. Find out more about our event measurement capabilities today.

13 Corporate Event Planning Mistakes That Will Cost You Money

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7 Things That Can (And Will) Go Wrong at Your Event

Managing one corporate event can be demanding enough, so when it comes to managing multiple events, the time, resources, and details involved can make it a challenging endeavour.

Errors can lead to wasted money, time, and resources. Luckily, having a great event management tool on hand along with understanding the potential pitfalls can help you avoid these 13 costly mistakes.

1. Poor budget accountability

There can be a temptation to go over budget without accountability. Ensure every member of your event planning team negotiates with vendors and makes an effort to get better pricing. Everyone should be aware of the budget and be accountable for the costs they incur.

2. Too many decision-making layers

Too many decision-making layers can compromise the quality of your events. Having small details to go through multiple tiers of decision-makers can be an inefficient way to organize multiple events. Choose one or two leaders who have the final say and remove unnecessary decision-making layers.

3. No defined event goal

All your events should have defined goals, so start every new event planning process by setting out the goals and objectives. Goals guide your corporate event planning team and allow them to stay focussed on what’s to be achieved. The goals can then be translated into measurable objectives like number of registrations or attendees for events.

4. Lack of coherent communication strategy

Plan your overall communication strategy so it’s consistent for all your events. The most successful corporate events – whether they’re internal or external – communicate a consistent value, personality, or message from start to finish. They also address practical needs, like letting attendees know all the essential details (like venue and time) before the event.

5. Underwhelming event agenda

Don’t assume your event agendas will always appeal to attendees. Plan all your event agendas with your attendees’ perspectives in mind. Look for ways to keep attendees engaged and interested with fresh, relevant content and speakers, presenters, professionals or trainers.

6. Poor on-site experience

Pay attention to the on-site experience attendees have for each event. Things like long queues, limited food and beverage options, understaffing, and poor accessibility can make your events frustrating experiences. Plan the on-site experience to optimise attendees’ experience.

7. Using outdated technology

Review your technology tools to see if you could benefit from updating them. For example, if your team is struggling with tasks for multiple events on an outdated event planning platform, you might be wasting a lot of time by not upgrading. Switching to a corporate event planning platform could reduce manual and repetitive tasks, streamline your processes, and save you and your team a lot of time (and money!).

8. Too little set-up time

If you plan and execute multiple events, you’re likely always racing against the clock. However, allowing your team, the speakers, the exhibitors, and the caterers plenty of time to set up can make the difference between failure and success. It could also help you avoid unnecessary delays like presentation or conference equipment not working when the event starts.

9. Not confirming with vendors

You might be working with a range of different vendors – from caterers to training associations – when you’re managing multiple events. Always get verbal or email confirmation from each vendor a day or two before set-up time. By confirming, you’ll make sure they turn up at the right place and right time.

10. Not using a packing list

If some of your events are off-site, you should create and use packing lists to ensure the required supplies are available on the day. These lists are great for sharing with your corporate event planning team so everyone can check each event is adequately stocked.

11. No contingency planning

Contingency plans help you and your team recover quickly when something unexpected happens. Bad weather, emergency closure of venues, or presenters calling in sick can affect your events. Whether it’s a way to contact attendees quickly to let them know not to attend or having a back-up venue, make sure you set out a contingency plan for all your events.

12. Overlooking competing events

Noisy events in the same venue can seriously compromise the quality of your attendees’ experience. Similarly, competing events can increase demand for facilities like bathrooms, which can also affect attendee experience. Check for competing events, and make sure you don’t schedule noisy events next to each other on the same time.

13. No follow-up after the event ends

Think of your events as part of a bigger strategy, whether it’s marketing, training, or something else. Rather than considering each event finished on the last day, take the opportunity to follow-up with thank you messages, survey requests, or social media posts. Get feedback so you can measure ROI and find out where you can improve next time.

Use an event management platform to avoid these mistakes

As a manager of multiple corporate events, you’re responsible for ensuring each event runs smoothly and without unexpected disruptions that can cost you time and money. By having a strategy to address these common pitfalls and using the right event management platform, you can minimize the risk of these unwanted disruptions.

Attendease is a powerful event management software and automation platform designed specifically for corporate event teams. By helping you address the entire event lifecycle, using Attendease can reduce event costs and remove custom development expenses. Find out how Attendease can help manage your multiple events today.

18 Powerful Attendease Features That Make National and Regional Event Management.

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18 Attendease Event Management Features

Watching an event unfold successfully is a bit like taking in the performance of a world-class ballet or an elite-level gymnast. They make it look so easy that all you see is the polished final product – not the hours upon hours of practice that went into pulling off the illusion of effortlessness.

Managers in charge of national and regional events know that it takes blood, sweat and tears to get an event to go off without a hitch. And while there’s no way to fully eliminate the work required to produce a successful event, you can make things easier on yourself by choosing technology tools that allow you to automate repetitive or manual event management tasks.

An added bonus? You won’t just minimize frustration. You’ll also reduce costs – and improve overall event ROI – by simplifying your efforts and driving greater overall event efficiency. Here are 18 Attendease features that’ll make it possible to do just that:

Before the Event

Event success isn’t built off of final attendance numbers or total revenue generated alone. It’s generated at every step of the process along the way – including the actions you take days, weeks and months before your event opens its doors.

Take your event’s website. According to research by Event Manager Blog, event planners listed event websites and event registration sites as the third and fourth most effective tools, respectively, for event marketing (behind social media and email marketing). Anyone who’s ever struggled through a frustrating online event registration process intuitively understands how important these tools really are.

That said, building a great event website doesn’t have to mean learning code or handing over five figures to a web developer. Using Attendease’s Website Builder tool gives event managers access to these four features:  

  • Pre-built templates, including options appropriate for webinars, conferences, product launches, retreats and more.
  • An advanced publishing engine, which makes it possible to quickly build and publish highly-customized, branded event websites using Attendease’s drag-and-drop interface.
  • Drag-and-drop widgets, such as our video widget, photo widget and content widgets, which allow you to tailor your event website to the specific format and needs of each event you run.
  • Time-saving cloning capabilities, which allows you to clone an existing event website (including its forms, registration workflows, emails, sponsors and more), rather than building an entirely new one from scratch.

What you put on your website is just as critical as how you publish it, and that means bringing a level of thoughtfulness and sophistication to the way you organize your sessions. As Enterprise UX conference organizer Louis Rosenfield explains, “A conference program isn’t just a bunch of talks. It must also connect them, and sequence them so they build upon each other and create the momentum that drives the event forward.”

Attendease simplifies this process with the following features:

  • Drag-and-drop session slotting, which provides a visual interface for organizing sessions (as well as reorganizing them in the inevitable case of speaker cancellations).
  • Speaker workflows, which allow you to automate many of the manual aspects of speaker management (such as approving or rejecting applications to speak, requesting bio and session information and automatically updating your event website).

Finally, there’s attendance. According to Geoff Beers, writing for The Balance’s Small Business blog, “Attendance is the single most important factor to the success of your event. Good attendance numbers bring revenue and sponsorship opportunities. And the more people you have registered will create more demand for advertising and participation openings.”

Attendance isn’t something you can afford to leave up to chance by assuming an “if you build it, they will come” mentality. Ensuring people show up for your event begins by providing them with easy registration options – such as those enabled by Attendease’s registration form features:

  • Conditional fields, which allow you to tailor registration workflows to highly specific registration scenarios on an attendee-by-attendee basis.
  • Pricing tiers and promo codes, which grant you unlimited options for creating different price groups and passes, as well as the ability to offer discount codes to particular stakeholders or groups.
  • Pass synchronization, which makes it possible to connect different registration forms to individual pass types in order to gather specific pieces of information for different event groups.

Event marketing factors heavily into attendance as well -– and it’s something that can be simplified with the following three Attendease features:

  • Built-in email marketing capabilities, which allow you to send out custom one-on-one messages or reach entire groups of registrants at once.
  • Automated push notifications sent through your Attendease event app in order to drum up excitement for your upcoming event.
  • Google and Adobe Analytics integrations, so that you can analyze your event’s website traffic and make informed decisions into how and where to promote your event.

During the Event

“What session am I supposed to be in right now?”

“Which room is this panel being held in?”

Sound familiar? Anyone who managed events in the pre-digital era remembers the seemingly-never-ending series of questions posed by attendees – despite the number of print-outs or the amount of carefully-worded instructions issued by event managers.

Modern event technology has changed all of this. Although no app can completely cure attendee confusion, the features offered by Attendease – including the three described below – can take a significant chunk out of the effort required for event execution.

  • Member profiles, which let your visitors create their own profiles and accounts to improve their on-site experience.
  • Personalized agendas, so that attendees can both choose the sessions they care most about, and view their selections on their mobile devices while at the event.
  • Automatic waitlisting, through which Attendease can auto-manage session capacities and provide attendees with real-time registration updates.

Having these types of tools at your disposal doesn’t just minimize the headaches associated with answering the same questions over and over again. It can actually save you money if fewer people are needed to staff the event in order to field attendee queries.

After the Event

The potential impact of event management technology doesn’t stop once your doors are closed. The analytics data these tools provide plays an important role in your post-event post-mortem analysis process.

Christy Lamagna, founder and Master Strategist at Strategic Meetings & Events, explains, “A post-mortem is a formal meeting that walks through and assesses all major aspects of the program. It evaluates what worked, what didn’t and what should be improved or remembered or done differently the next time. My team conducts an internal post-mortem to measure our processes and performance and to critique every event.”

To execute something similar at your organization, you’ll need the numbers provided by the following Attendease features:

  • Registration tracking, so that you can measure the number of passes sold out of each type or pricing tier you offered, as well as track the number of no-show attendees after the event.
  • Revenue tracking, which allows you to track not only overall event revenue, but segment it by business unit as well.
  • Surveys, which can be used to gather qualitative data on attendee experiences through the form fields you create.

Choosing an Event Management Technology

Thanks to event management technology tools like Attendease, there’s no reason to suffer through the manual tasks associated with running a national or regional event ever again. That said, it’s important to ask yourself a number of different questions when evaluating possible event management solutions:

  • Does the technology support all stages of event execution, or is it specialized on a particular task? Your event tech needs may be limited to a single task, in which case choosing a tool with a more limited scope may make sense. But if you need support at all stages of complex events, choosing a tool that offers beginning-to-end functionality minimizes the hassle of trying to get multiple systems to play nice together.
  • Does the technology integrate with tools I’m already using? If you’re already using popular platforms like Google Analytics, Salesforce, Hubspot or Slack, look for event management technologies that integrate with these systems to avoid duplicating effort unnecessarily.
  • Is the technology mobile-responsive or does it have an attendee app? Event Manager Blog data suggests that “46% of event planners use event apps in their events, while 26% are considering using them.” Simply put, event apps are quickly becoming an expectation by attendees at major events. If you’re considering event management technology for agenda management or on-site information purposes, make sure it has either an app or mobile-responsive component that attendees will be able to access from their devices while at the event.

For Attendease’s answers to these questions – or to learn more about other features offered by our comprehensive event management and automation platform – download our free Platform Overview guide or reach out to our team to book a free demo. We can’t wait to show you how easy it can be to manage national and regional events with Attendease.